Terms of service
Terms of Service
1. Overview
This website is operated by Groundly. Throughout the site, the terms “we”, “us” and “our” refer to Groundly. By visiting our site or purchasing from us, you accept the following terms and conditions. Please read them carefully before using the site or placing an order.
2. Access and account
You must be old enough to enter into a binding contract in your country of residence to place an order. You are responsible for keeping your account details accurate and secure and for all activity under your account.
3. Products
We make every effort to display our products and their colors as accurately as possible, but we cannot guarantee that your screen shows them exactly. We may limit the quantity of products we sell and may discontinue any product at any time.
4. Orders
We reserve the right to refuse or cancel any order, for example in case of suspected fraud, pricing errors or stock issues. If we cancel an order after payment, you will be refunded in full.
5. Prices and billing
Prices are subject to change without notice. You agree to provide current, complete and accurate payment and contact information for all purchases made on our store.
6. Shipping and delivery
Shipping times, costs and customs information are described in our Shipping Policy, which forms part of these terms. Delivery times are estimates and not guaranteed.
7. Returns and refunds
Returns and refunds are governed by our Refund Policy, which forms part of these terms.
8. Intellectual property
All content on this site, including text, images, logos and designs, belongs to Groundly or its licensors and may not be copied, reproduced or used without our written permission.
9. Optional tools
We may provide access to third-party tools that we do not monitor or control. You use them at your own risk and subject to the terms of their providers.
10. Third-party links
Our site may contain links to third-party websites. We are not responsible for their content, accuracy or practices.
11. Shopify
Our store is hosted on Shopify. Your data is stored through Shopify’s data storage, databases and general Shopify application.
12. Privacy
Your personal information is handled according to our Privacy Policy.
13. Feedback
If you send us comments, suggestions or ideas, we may use them freely without obligation to you.
14. Errors and inaccuracies
Information on the site may occasionally contain typographical errors, inaccuracies or omissions regarding descriptions, prices or availability. We may correct them and update information at any time without notice.
15. Prohibited uses
You may not use the site for any unlawful purpose, to infringe the rights of others, to transmit malware, to collect data by automated means without permission, or to interfere with the security or operation of the site.
16. Termination
We may terminate or suspend your access to the site at any time if you breach these terms. Obligations that arose before termination remain in effect.
17. Disclaimer of warranties
The site and products are provided “as is” and “as available”, without warranties of any kind, to the fullest extent permitted by law. Nothing in these terms limits your statutory consumer rights.
18. Limitation of liability
To the fullest extent permitted by law, Groundly is not liable for any indirect, incidental or consequential damages arising from your use of the site or products. Nothing in these terms excludes liability that cannot be excluded by law.
19. Indemnification
You agree to indemnify Groundly against claims arising from your breach of these terms or your violation of any law or third-party rights.
20. Severability and waiver
If any provision of these terms is found unenforceable, the remaining provisions stay in effect. Our failure to enforce a provision is not a waiver of it.
21. Assignment
We may assign these terms to another party. You may not assign your rights without our written consent.
22. Governing law
These terms are governed by the laws of Italy, without prejudice to any mandatory consumer protection rights you have in your country of residence.
23. Changes to these terms
We may update these terms from time to time. The latest version is always available on this page, and continued use of the site means you accept the changes.
24. Contact
For any questions about these terms, write to support@shopgroundly.com.